Refunds Policy

Last updated: 01 January 2024

At Kinsale SpinFit, we strive to provide exceptional service and ensure your satisfaction with our spinning classes and memberships. However, please carefully review our refund policy outlined below:

  1. Membership Purchases:

    • All membership purchases, including class passes and monthly subscriptions, are non-refundable. Once a membership is purchased, you are committed to the terms specified in the membership package.

  2. Cancellation Policy:

    • If you need to cancel a class booking, you must provide at least 2 days’ notice. Failure to do so will result in a cancellation penalty.
    • If you cancel a class on the day of the booking without giving 2 days’ notice, you forfeit that class and will not be eligible for a refund.

  3. Exceptions:

    • In rare circumstances, Kinsale SpinFit may consider refund requests on a case-by-case basis, such as in the event of a medical emergency or extenuating circumstances. Any refunds granted will be at the discretion of Kinsale SpinFit management.

  4. Process:

    • To request a refund or discuss a refund-related issue, please contact us at [contact email]. Please provide detailed information regarding your request, including your name, contact information, and the reason for the refund request.
    • Refund requests will be reviewed promptly, and we will strive to address your concerns in a timely manner.

  5. Governing Terms:

    • Our refund policy is governed by the Terms of Service outlined on our website. By purchasing a membership or booking a class with Kinsale SpinFit, you agree to abide by these terms and conditions.

  6. Updates:

    • Kinsale SpinFit reserves the right to update or modify this refund policy at any time without prior notice. Changes will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please don’t hesitate to contact us. We value your feedback and are committed to providing a positive experience for all our clients.

Thank you for choosing Kinsale SpinFit!